top of page

Shipping Policy

  1. FLAT RATE SHIPPING IN AUSTRALIA $9.95 

  2. We offer worldwide shipping to bring the beauty of Sydney Tile Art to customers around the globe.

  3. Shipping fees and delivery times may vary based on the destination and order size.

  4. Orders are processed and shipped within [X] business days from the date of purchase.

  5. Once your order is shipped, you will receive a tracking number to monitor your package's journey.

Return & Exchange Policy

  1. We take pride in the quality of our products. If you are not completely satisfied with your purchase, you may initiate a return within [30] days of receiving the order.

  2. To be eligible for a return, the item must be in its original condition, unused, and in the original packaging.

  3. Please contact our customer support team to initiate the return process and receive further instructions.

  4. Refunds will be processed once we receive and inspect the returned item. Shipping fees are non-refundable unless the return is due to a manufacturing defect or error on our part.

  5. Please note that personalized or custom-made items may not be eligible for returns unless there is a defect or error in the product.

For more detailed information about our shipping and return policies, please contact our customer support team for assistance.

Payment Methods

At Sydney Tile Art, we offer a secure and convenient payment process to ensure a seamless shopping experience. You can make payments through the following methods:

  1. Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Your card information is encrypted and protected for secure transactions.

  2. Bank Transfers: For large orders or specific arrangements, we also provide bank transfer options. Please contact our customer support team for further assistance in this regard.

 

Please note that all payments are processed in the currency specified during the checkout process. If you have any questions or need assistance with the payment process, our customer support team is available to help.

Thank you for choosing Sydney Tile Art, and we look forward to serving you with our exceptional products and services.

bottom of page